Email: michael(at)jobsinict(dot)com

Chief of Branch (Workshop Branch) – NATO grade 20:A4 – (69A/2022) – Capellen, Luxembourg – NSPA

NATO Support and Procurement Agency

Website NSPA_NATO NATO Support and Procurement Agency (NSPA)

Position Title: Chief of Branch (Workshop Branch)
Job ID: 69A/2022
Contract Type: Fixed term
Grade: NATO grade 20:A4
Duty Station: Capellen, Luxembourg
Application Deadline: 13-Dec-2022
Salary: Basic monthly salary: EUR 10 262.68, tax free

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JOB DESCRIPTION – please click here.

The incumbent is responsible to the Programme Manager (PM) for providing in-house manufacturing and life-cycle support as well as on-site services. Is responsible for the administrative and technical management of the Workshop Branch.


All candidates (internal and external) should refer to the FAQs before applying.

NSPA internal candidates must submit additionally their latest completed EPMS report.

NSPA staff members of the same grade can submit a transfer request till 15 November 2022.

Applications sent via e-mail will be automatically rejected.


Qualified redundant NATO civilian candidates of the same grade will be considered in priority.

Interviews are expected to be held approximately six weeks after the application closing date. The Talent Acquisition and Development Office shall let you know in due course the outcome of the screening process.

Moreover, due to the broad interest in NSPA and the large number of potential candidates, telephone or email enquiries cannot be dealt with.

The Agency would appreciate it if addressee countries could provide their support by submitting candidates whose security clearance can be effected (or confirmed) rapidly and who could report for duty as soon as possible after selection.
NSPA as an employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NSPA welcomes applications of nationals from all Member States and strongly encourages women to apply.


All vacancy announcements include the requirement to be fully vaccinated at the time of receiving the offer of employment. No offer of employment shall be made to candidates who refuse, without a valid reason, to be vaccinated. No such requirements will be imposed on serving staff members (except for deployable positions).


The incumbent is responsible to the Programme Manager (PM) for providing in-house manufacturing and life-cycle support as well as on-site services. Is responsible for the administrative and technical management of the Workshop Branch. More precisely, the incumbent is responsible for performing the following functions:


General Responsibilities

  • Managing, both from a technical and administrative point of view, the personnel assigned to the Branch.
  • Establishing annual workload forecasts.
  • Preparing and justifying annual Organisation and Personnel Establishment (O&PE).
  • Contributing to preparing and justifying the Programme Office’s annual administrative and operational budgets, making proposals for budget revisions and monitoring the proper utilisation of approved credits.
  • Leading, maintaining and documenting continuous process improvement and ISO 9001 Quality
    Management System (QMS) implementation efforts.
  • Developing, implementing and supervising Operating/Working Procedures (Ops/WPs) to implement
    NSPO/NSPA prescriptive documents and ensure their effective application in the Branch.
  • Implementing, maintaining and documenting a system of activity focused on Key Performance Indicators (KPIs) and relevant statistical analyses.
  • Preparing bids for services requested by customers.
  • Managing the provision of manufacturing and life-cycle support services (from development to demilitarisation/demil) in response to customer requests and meeting agreed cost, quality and delivery standards.
  • Planning, scheduling and allocating resources for programmed and un-programmed services input/output.
  • Maintaining proper management data required for statistical and evaluation purposes.
  • Providing as required, technical control over services contracted outside the Agency.
  • Acting as focal point for NSPA system/project managers, customers and contractors for new business activities and conflict resolution.
  • Preparing for and attending various meetings [e.g. Support Partnership Committee (SPC) and sub-committee meetings], conferences and other briefings.
  • Performing other related functions as required in peacetime and any other appropriate functions assigned in times of crisis or war.
  • In the event of crisis or war the incumbent will, subject to the agreement of their national authorities, remain in the service of the Agency.

Specific Responsibilities

  • Undertaking and contributing to work evaluation studies, time studies, feasibility studies, business cases, and/or project mandates to improve or grow Workshop business activities.
  • Contributing to Programme Office and higher NSPA level strategic discussions/documents.
  • Advising and informing the PM on the status and relevant developments of the Workshop activities.
  • Ensuring that the Workshop staff and equipment meet applicable operational and occupational Health and Safety (H&S) standards.
  • Reporting deficiencies to and coordinating with the responsible NSPA offices all measures to ensure the compliance of the Workshop building(s) and related infrastructure with applicable safety standards.
  • Maintaining continuous technical control, to include periodic maintenance, calibration and
    updates/upgrades as required, on Workshop test equipment and special tooling to ensure its correct functioning.
  • Maintaining the physical and Information Technology (IT)/data security of the Workshop.
  • Ensuring the proper management of customer furnished property, fixed assets and stock holdings, and their relevant documentation in the Agency’s enterprise software (SAP), to include the support of periodic internal and external audits.
  • Ensuring the implementation of the risk management process and managing the risks raised in the Branch in compliance with NSPA prescriptive documents on Risk Management.
  • Managing employee performance in line with applicable governing instructions.


General Qualifications

  • Master’s degree in an engineering discipline or equivalent.
  • Not less than five years of demonstrated leadership experience in a relevant civilian or military
  • Ability to promote international co-operation and to participate in and chair large international meetings efficiently.
  • Ability to analyse large amounts of data, to synthesize and present conclusions and recommendations in a precise, concise, structured and convincing manner.
  • Ability to facilitate/present persuasively to gain buy-in and effective negotiations skills to achieve desired outcomes including business growth.
  • Ability to multi-task, manage time and work effectively under pressure while producing high-quality products under short-notice deadlines.
  • Ability to develop resourceful and effective solutions to complex problems (including HR), ability to set and implement performance goals and expectations, to develop policy and metrics, to measure performance and to engage problems early to mitigate risk and redirect performance.
  • Knowledge of information systems at end-user level with experience in using personal computers and software packages.

Specific Qualifications

  • Not less than five years of experience in managing a manufacturing plant or depot level maintenance (DLM) or Maintenance/Repair/Overhaul (MRO) facility, preferably in the automotive, aerospace or defence sector.
  • Good background in electronics, mechanics and optics, of recent developments in this field, and applicable manufacturing and support techniques.
  • Very good knowledge and practical experience of Quality Assurance (QA) and production control.
  • A recognised project management certification [e.g. PRINCE 2™ Practitioner, Project Management
    Professional (PMP)]..
  • Knowledge of the Tube-launched Optically-tracked Wire-guided missile (TOW), Multiple Launch Rocket System (MLRS), Light Armoured Vehicle (LAV), Panzerhowitzer 2000, Global Positioning System (GPS)
    User Equipment and/or Night Vision (NV) equipment.


  • NATO’s two official languages are English and French. The work of this post is mainly conducted in
    English, therefore fluency in that language is essential and working knowledge of French is desirable.


  • An additional academic background in business administration and/or (production) management.


  • Possessing honesty with a positive “can-do” attitude and spirit of cooperation; ability to develop and lead diverse teams working together toward established objectives.
  • Possessing passion and motivation together with strong communication skills, to create a spirit of
    cooperation in order to build complementary interpersonal relationships with internal/external customers and stakeholders.
  • Possessing emotional intelligence/self-control to remain calm in the face of adversity/conflict; ability to embrace and lead change while remaining flexible/adaptable to emerging requirements.
  • All NSPA personnel are expected to conduct themselves in accordance with the current NATO Code of Conduct agreed by the North Atlantic Council (NAC), and thus display the core values of integrity,
    impartiality, loyalty, accountability, and professionalism.


  • N/A

NATO Grades and Salaries

  • Useful information about Grades and Salaries in NATO you will find them here.
  • About general information working for NATO, Member States, What is offered, Regulation, Contract policy, NATO salaries and benefits and all other opportunities following the NATO official link here.

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Email: michael(at)jobsinict(dot)com