|Position Title:||Technical Assistant|
|Contract Type:||Fixed term|
|Duty Station:||Nairobi, Kenya|
|Salary:||Annual base salary starting at 2308892 in Shillings (KES)|
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org).
The post is located in the Technical Services Unit, within the Information Technology Unit (ITU) of the Division of Conference Services (DCS) in UNON. Under direct supervision of the Head, Technical Services, and general guidance from the Information Systems Officer, the incumbent’s duties will be as follows:
1. CONFERENCE EQUIPMENT:
• Assist in the operation of the simultaneous interpretation equipment, voting system, video, audio and other Web streaming/recording/Remote Simultaneous Interpretation (RSI) equipment and ensure they are operational at all times and are properly maintained;
• Monitor equipment moves, additions and changes and ensure guidelines are met;
• Operate conferencing equipment during meetings;
• Participate in the installation and provision of simultaneous interpretation, voting and recording systems outside of UNON conference centre;
• Liaise with relevant offices in the requests for equipment for press conferences and related services;
• Provide inputs in the Requests for Proposals for equipment and services;
• Assist in drafting operational performance standards and maintenance guidelines.
2.AUDIO-VISUAL CONFERENCES SERVICES:
• Assist in coordinating all requests for audio-visual conference services;
• Configure and test hardware/software;
• Ensure installed video conference systems are operational, available and reliable;
• Ensure that preventative maintenance schedules on systems are carried out;
• Operate and monitor all equipment during meetings.
3. USE AND SAFETY OF CONFERENCE EQUIPMENT AND SUPERVISION:
• Guide and assist contractor’s staff in installing and maintenance of equipment;
• Assist in workflow analyses of existing procedures and drafting of new workflow as required;
• Obtain statistical data on operational performance;
• Provide support and training for new users and temporary staff;
• Maintain register of all equipment (installed and mobile);
• Provide input in research and evaluation of new conference products.
4. GENERAL DUTIES:
• Stock and issue supplies and materials;
• Liaise with relevant offices in obtaining temporary conference facilities;
• Ensure proper maintenance of conference rooms;
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making;
• Assists with visualizations and updating information material such as web pages or brochures;
• Perform any other duties as required.
PROFESSIONALISM: Good technical skills, ability to participate in setting up, operating and maintaining Audio Visual (AV) technologies and provide user support; Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given; The ability to perform analysis, modeling and interpretation of data in support of decision-making; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter, is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
Completion of high school diploma or equivalent is required.
Supplemental courses/technical certificate in electronics, communications, computer technology or other related field such as Dante Certification Programme, CTS (Certified Technology Specialist) and ITIL Foundation are desirable.
A minimum of (5) five years of relevant and progressively responsible experience in the AV/Broadcasting/Telecommunications and related fields is required.
Experience in the operation, maintenance and servicing of AV/conferencing equipment is desirable.
One or more years of experience within an International organization is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another United Nations Official language is desirable.
NOTE: “fluency equals a rating of “fluent” in all four areas (read, write, speak, understand) and ” Knowledge of” equals a rating of ” confident” in two of the four areas.
Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.
Appointment against this position is for an initial period of one (1) year and may be subject to extension.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred to take-up the appointment.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists please seek technical assistance through the Inspira “Need Help?” link.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Grades and Salaries in UN
- Grade G means General Services: Staff is locally recruited and they provide administrative and support services in both headquarter and field duty stations. Read more about grades in UN organizations here.
- UN Salary scales for staff in the General Service and related categories, following the link.
To apply for this job please visit careers.un.org.